I’ve created a Google+ community to consolidate support and discussion of MyTrails.

The support load has been increasing steadily, and any time I spend answering the same questions over and over via email is time I don’t spend improving MyTrails.

When I started developing MyTrails, I had hoped that the GetSatisfaction forum I created would be a thriving community where I could offer support and where other users would also help out. Unfortunately, GetSatisfaction as a whole never really took off and the tools they offered to end-users and developers remained limited and desktop-only.

So now I’m moving support to Google+ and I will make a concerted effort to encourage users who email me directly to post their questions there.

I hope experienced users will join this community and occasionally help me out by answering questions they are familiar with. Thank you in advance for your help!

Liked this post? Follow this blog to get more.